Privacy Policy

Information We Collect

We collect information in several ways to enhance your experience and provide better services. When you visit our website, we gather data about your browsing habits, including which pages you view and how long you stay. This helps us understand what content matters most to you.

If you contact us directly with questions about our Glendalough upper lake trails or miners village experiences, we collect your name, email address, phone number, and any message content you provide. We may also collect information when you subscribe to our newsletter or sign up for guided walk updates.

Like most websites, we automatically collect certain technical information, such as your IP address, browser type, operating system, and the date and time of your visits. This data helps us maintain and improve our website's performance and security.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Your data helps us respond to your inquiries about our walking trails, process your bookings, and send you updates about our guided experiences in Wicklow.

We analyze usage patterns to enhance our website's functionality and ensure it works properly across all devices. This helps us create a better experience when you're planning your visit to Glendalough or the miners village trail. We may also use your information to send you promotional materials about new trails or seasonal updates, but only if you've opted in to receive such communications.

Your information helps us comply with legal obligations and protect against fraudulent activity. We take security seriously and use your data to detect and prevent unauthorized access to our systems.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. If you'd like to review what data we hold about you, or if you wish to request deletion of your information, please contact us directly using the details below.

You can opt out of marketing communications by following the unsubscribe link in any email we send you, or by contacting us directly. You also have the right to object to certain processing activities and to request that we restrict how we use your data.

If you believe we've violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority in Ireland. We encourage you to contact us first so we can address your concerns promptly.

Cookies and Tracking

We use cookies to improve your browsing experience and remember your preferences when you visit our website. Cookies are small files stored on your device that help us recognize you on return visits and understand how you interact with our content about the Glendalough walks and trails.

We use both essential cookies (necessary for website functionality) and analytical cookies (to understand visitor behavior). You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third-party services we use, such as analytics providers, may also set cookies on your device. These services help us measure website performance and user engagement. We ensure all third-party providers comply with applicable data protection laws.

Data Protection and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption and secure protocols to safeguard data during transmission.

While we strive to maintain the highest security standards, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and to contact us immediately if you suspect unauthorized access to your account.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by updating the "last updated" date at the top of this page and, where appropriate, by sending you a direct notification.

Your continued use of our website following any changes indicates your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.